Back to the ship

THE CREW IS LISTENING

Support without a maze.

Start with the quick checks below. If the route is still rough, send the crew a message and include what you saw.

⚓VPN connectionFour quick checks◎Ports & speedChoose a better route✓Free accessNo account or purchase

01 · CONNECTION

If Sloop will not connect

  1. 1

    Check the open internet

    Open a website without the VPN. If it does not load, reconnect Wi-Fi, mobile data, or try another network.

  2. 2

    Allow the VPN configuration

    Your Apple device asks once before Sloop can create its system VPN configuration. Approve that prompt.

  3. 3

    Choose another port

    Open Ports, refresh the list, and select another currently available location.

  4. 4

    Restart the route

    Disconnect, reopen Sloop VPN, and connect again. Restart your device if the system configuration is stuck.

02 · PORTS & SPEED

Finding a steadier route

VPN speed depends on your network, distance to the selected port, and current server load. Try the closest available location first, then compare it with one other route.

✦

Navigator's tip: switching from congested Wi-Fi to another network can help more than changing the server.

If the list is empty, use Refresh. Never install an unknown VPN profile or share a private connection link.

03 · FREE ACCESS

No account or purchase required

The current release is free and does not include a subscription or purchase flow:

  • Download the official Sloop VPN app from the App Store.
  • Allow the VPN configuration when your Apple device asks.
  • Choose an available port and press Connect.
  • Review Security and Privacy in the app settings.

Do not send us your Apple Account password, payment card, or recovery code.

04 · SUPPORTED DEVICES

One crew across Apple devices

Sloop VPN is designed for iPhone, iPad, and Mac. No Sloop account or Sign in with Apple flow is required in the current release.